
Servicing & Maintenance
Our security experts are dedicated to maintaining and monitoring your systems

Systems Servicing & Maintenance
A professionally installed fire/security alarm ensures you are compliant with the requisite regulatory standards.
It is also a legal obligation to ensure your fire protection equipment remains in good working order at all times, and this is easily achieved with regular servicing and fire alarm maintenance.
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By working with Connect Fire Security, you can be assured of a quality and professional test and
fire alarm maintenance service, which ensures you stay legally compliant.
All of our work is carried out in accordance with BS5839-1, so you can be confident you are doing everything that is legally required of you.
Contact us now to arrange a regular annual or bi-annual fire alarm maintenance, test, and service.
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Our security alarm maintenance staff are fully trained to carry out effective inspections, fully testing every system and quickly rectifying any issues or faults they identify. We understand that a scheduled maintenance program may be a requirement of insurance policy and are able to offer bespoke fire alarm maintenance or intruder alarm maintenance options to suit your particular requirements, carrying out any preventative work and inspections at a time that suits you.
As well as regular alarm maintenance, we can also offer a 24-hour emergency response to ensure any defects are dealt with as quickly as possible, guaranteeing that any disruption is kept to a minimum.
Regardless of whether you want to be a contracted or non-contracted customer, we are here to help with any of your servicing and maintenance needs.
Contracted Customers
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Preferential rates
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Emergency call out generally within 2 hours (8 hours is the regulation)
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Access to our 24/7 helpline
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Ensures adherence to Fire Alarm Regulations
Non-contracted Customers
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Standard call out charge
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Emergency call out as per availability
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No access to our 24/7 helpline
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Risk of not meeting Fire Alarm Regulations

Call us to discuss your maintenance package on 03300 53 42 42
6 reasons to choose a Secure One Maintenance Plan
Annual Health-Check
A full and thorough maintenance service on all of your systems by one of our highly-skilled engineers, ensures your system is in full working order and provides the peace of mind that the system will operate if needed
The Highest Standards
Our full maintenance service adheres to the highest European industry standards.
Skilled Engineers
Ready for call-outs every day of the year, 24/7. In the event of an emergency, our team of professionals will always be there to respond to your call.
No Charge for Call-outs or Alarm Repairs
We believe in providing exceptional value to our customers, that’s why we offer preferential rates for the price of any parts required for repairs.
​Peace of Mind
We take the safety and security of our customers seriously, which is why we go the extra mile to ensure that all of our engineers are rigorously security screened.
Save on your Insurance
Inform your insurance provider that your alarm system is on a maintenance contract with a SSAIB installer, and they may offer you a discount on your cover.